Question 1

Are there any additional fees I should be aware of?

Accepted Answer

When planning a service with Summers Plumbing Heating & Cooling, it's essential to be aware that additional expenses may arise depending on the specific needs of your project. For example, installing a new air conditioning system could involve extra costs for advanced features, which can be reviewed with a detailed price list provided by the service provider[1]. Similarly, opting for enhanced options like automatic cleaning or heated seats for plumbing services could add significantly to the cost[0].

For precise cost assessments and to discuss potential additional fees, it's recommended to arrange a consultation with Summers Plumbing Heating & Cooling.

Question 2

Are there any hidden fees or charges I should be aware of?

Accepted Answer

You can rest assured there are no hidden fees with Summers Plumbing Heating & Cooling. We proudly prioritize upfront pricing, ensuring you agree to the price before any work begins[1]. Our commitment to transparency is echoed by satisfied customers like Annette B., who noted, "They were very professional, upfront about cost and pricing methods. Everything was in writing and agreed upon ahead of time"[0]. Additionally, Amber M. shared that pricing was explained in a "straightforward, easy-to-understand way"[2]. Reach out today and enjoy peace of mind with no surprise charges!

Question 3

Are there credit requirements for financing your services?

Accepted Answer

Summers Plumbing Heating & Cooling offers easy, flexible financing options for your convenience. While the exact credit requirements for these financing options aren't detailed in the provided documents, it's clear that they offer several payment methods, including cash, personal checks, and all major credit cards[0].

For specific credit score requirements or more detailed information about the financing plans, I recommend contacting Summers Plumbing Heating & Cooling directly. Their customer representatives are ready to assist you in finding a payment plan that accommodates your budget. Don't hesitate to reach out to explore their accessible options and ensure a seamless service experience.

Question 4

Are there financing options for emergency repairs?

Accepted Answer

Summers Plumbing Heating & Cooling offers flexible financing options for emergency repairs. These options ensure that you can address urgent issues without financial stress[0]. A happy customer, Troy S., shared that he was able to finance a same-day furnace installation with no hassle, underscoring the convenience and accessibility of the financing options available[1].

To take advantage of these great financing plans, call Summers PLumbing Heating & Cooling today and ensure that you can handle your repair needs with ease!

Question 5

Are your technicians licensed and insured?

Accepted Answer

Yes, the technicians at Summers Plumbing Heating & Cooling are both licensed and insured. This ensures that customers receive highly professional service with the peace of mind that their home and investments are protected. Our team is committed to upholding these standards, as reflected in our long-standing dedication to quality service and customer satisfaction[0].

Question 6

Can I Fix a Leaking Pipe Joint Without Replacing It Myself?

Accepted Answer

You can slow a small drip at a pipe joint, but a durable fix usually requires professional diagnosis and repair. Early action limits damage, especially with hidden or slab leaks. Our plumbers use drain camera inspections to pinpoint the exact source without digging, then provide a conclusive repair estimate before work begins. A drop in water pressure can indicate a leak. We offer emergency plumbing service in Kokomo and surrounding areas, with premier service since 1969. Quick checks: - Note any water-pressure changes or damp spots. - Avoid opening walls; we can locate leaks non-invasively.
Updated: 2025-12-21 00:00:00
Need help in Young America, IN? Call (765) 252-0727 or book online. "Came out quickly when called about a leak in our wall." — Kayla G.

Question 7

Can I change my service appointment after booking?

Accepted Answer

Yes, you can change your service appointment after booking with Summers Plumbing Heating & Cooling. If you need to reschedule your appointment, it is recommended to contact them directly through their customer service. They are known for being accommodating and flexible to meet customer needs[0].

Question 8

Can I combine loyalty rewards with other promotions or discounts?

Accepted Answer

You cannot combine loyalty rewards with other promotions or discounts at Summers Plumbing Heating & Cooling. Their terms specify that offers must be presented at the time of service and cannot be used in conjunction with any other discounts, promotions, or coupons[0]. This ensures each customer receives the dedicated value of a single offer, providing clarity and straightforward savings. If you have more questions or need assistance, feel free to contact Summers Plumbing Heating & Cooling directly.

Question 9

Can I fix a water leak myself or should I hire a professional?

Accepted Answer

Minor drips at a faucet or a loose supply line clamp can be DIY if you’re comfortable. For hidden leaks, burst or frozen pipes, leaking water heaters, sewer or drain backups, or any active flooding, hire a professional 24/7. Our plumbers use camera inspections, hydro-jetting, and stocked trucks, and give a clear estimate before work begins. We also handle pipe thawing and water heater repair/replacement. We serve Kokomo, Frankfort, and Logansport. - Turn off the main water. - Avoid using sinks, showers, and toilets. - Call for emergency service.
Updated: 2026-01-02
Need help in Kokomo, IN? Call (765) 252-0727 or book online. "I highly recommend their services" — Doug N.

Question 10

Can I get a price match if I find a lower quote elsewhere?

Accepted Answer

Yes. At Summers of Kokomo, we offer a Price Match Guarantee. If you receive a lower quote from a BBB-rated company, we will not only match their price but beat it by one hundred dollars. This guarantee does not change the scope of work we provide and does not compromise the quality of our installation or service.

Question 11

Can I get an estimated arrival time for my service appointment?

Accepted Answer

To get an estimated arrival time for your service appointment with Summers Plumbing Heating & Cooling, please contact their team directly at (765) 252-0727. Their dedicated professionals will be able to provide you with precise details to ensure you're well-informed about your upcoming service[0].

Question 12

Can I install a garbage disposal myself without hiring a plumber?

Accepted Answer

Yes, many homeowners can install a garbage disposal, but small mistakes with drain alignment or wiring can cause leaks, clogs, or damage. For a hassle‑free install, Summers Plumbing Heating & Cooling provides licensed, insured installation, maintenance, and repairs for garbage disposals. We offer same-day and emergency service, plus service plans with inspections to keep your unit running smoothly. We serve Kokomo and nearby cities like Logansport and Frankfort.
Updated: 2026-01-02 00:00:00
Need help in Kokomo, IN? Call (765) 252-0727 or book online.

Question 13

Can I install a water heater by myself safely and correctly?

Accepted Answer

You can install a water heater yourself, but the safer, more reliable choice is professional installation. Summers Plumbing Heating & Cooling installs tanked or tankless, gas or electric units and provides sizing recommendations based on daily hot‑water use. Installations are guaranteed and covered by product warranty, with fast repairs or replacement if issues arise. Routine maintenance helps you keep warranty benefits. We serve Kokomo, Frankfort, and nearby areas and can assist with gas↔electric conversions when needed.
Updated: 2026-01-02
Need help in Frankfort, IN? Call (765) 252-0727 or book online. "They called back early and went extra mile to get water heater installed ASAP!" — Marci W.

Question 14

Can I pay off my financing early?

Accepted Answer

Yes, you can pay off your financing early with Summers Plumbing Heating & Cooling. The company provides easy and flexible financing options, allowing you to manage your payments in a way that suits your budget[0]. For the most accurate details on your specific financing plan and any potential early payoff stipulations, it’s best to review the terms of your agreement or directly contact the customer service team. Feel free to reach out to them for personalized assistance and any further questions you might have.

Question 15

Can I provide feedback or reviews on your services?

Accepted Answer

Certainly! You can provide feedback or reviews on our services for Summers Plumbing Heating & Cooling via Google Maps reviews. Customers like Jessalynn Riley have shared their positive experiences, stating that the service was thorough and only necessary repairs were made without upselling additional products[1]. Furthermore, Jenna Burris appreciated the excellent customer service from specific team members, describing them as humble and informative[0].

Your feedback is invaluable in helping us maintain the high standards we're committed to. We look forward to your review and thank you for considering sharing your experience with us.

Question 16

Can I repair a thermostat myself or should I hire a professional?

Accepted Answer

You can handle simple checks yourself, but hire a professional for wiring, calibration, or replacement. Try fresh batteries, confirm heating/cooling mode, check the breaker, and reconnect the app if it’s a smart model. If it still misbehaves, our technicians can install or replace the thermostat, optimize smart features, test and calibrate controls, and show you how to use them. Annual tune-ups include thermostat testing as part of the checklist. We serve Kokomo and nearby cities like Frankfort.
Updated: 2026-01-02
Need help in Frankfort, IN? Call (765) 252-0727 or book online. "They wired in a new t-stat and showed me a couple tricks I can do to help autopilot it." — Darin P.

Question 17

Can I replace a toilet fill valve myself without professional help?

Accepted Answer

Yes, many homeowners can replace a toilet fill valve with basic tools. Turn off the supply, drain the tank, swap the valve, and adjust the water level. If the valve won’t seal, the toilet keeps running, or the shut-off won’t stop water, call us. We offer same-day emergency help in Kokomo and nearby Frankfort. Our licensed, background-checked plumbers can repair or replace the toilet and can guide you by phone to shut off water during emergencies.
Updated: 2026-01-02 00:00:00
Need help in Kokomo, IN? Call (765) 252-0727 or book online. "Derek did a wonderful job." — Ron K.

Question 18

Can I replace my thermostat myself without professional help?

Accepted Answer

Yes, you can replace a thermostat yourself, but wiring, system compatibility, and smart app setup often trip people up. We install, replace, and set up thermostats, including smart and programmable models. Technicians test and calibrate the system and optimize smart features. We also help with app pairing and programming. During AC replacement, we install a new thermostat if needed and provide a walkthrough on use. Seasonal tune-ups include thermostat testing. Available in Kokomo and Frankfort.
Updated: 2026-01-02
Need help in Kokomo, IN? Call (765) 252-0727 or book online. "they even helped me set up my thermostat app on my phone." — Teresa Y.

Question 19

Can I request a specific technician for my service?

Accepted Answer

Yes, you can request a specific technician when scheduling your service at Summers Plumbing Heating & Cooling. Our team is dedicated to providing personalized and professional service, and we understand the importance of customer preferences[0]. Many customers appreciate specific technicians for their expertise and friendliness. For example, Ellen C. praised technicians for being ultra-friendly and knowledgeable[1]. We encourage you to specify your preferred technician when you book your appointment. Should you need further assistance, feel free to contact us directly.

Question 20

Can I service my heat pump myself safely and effectively?

Accepted Answer

You can safely handle basic upkeep, but most heat pump service should be left to a licensed technician. Do simple items like change the air filter, keep the outdoor unit clear of debris, and verify thermostat settings and breakers. For diagnostics, repairs, or replacement, our Kokomo team services heat pumps and offers maintenance plans and 24/7 emergency help. This supports reliability for homes in Kokomo, Logansport, and nearby. Quick checks: - Replace/clean the air filter regularly. - Clear leaves and snow from the outdoor unit. - Confirm thermostat mode and breaker status.
Updated: 2025-12-21
Need help in Young America, IN? Call (765) 252-0727 or book online. "I highly recommend Summers PHC." — Tom W.

Question 21

Can Summers Plumbing Heating & Cooling handle both drilling and pump installation?

Accepted Answer

Yes, Summers Plumbing Heating & Cooling handles both well drilling and pump installation for homes, farms, and rural properties in Kokomo and surrounding areas. Their service includes site planning, drilling, casing, grouting, sealing, and installing submersible pumps and pressure tanks. They also provide initial water quality testing and system flushing to ensure a reliable water source tailored to your needs.

Need help in Kokomo? Call (765) 252-0727 or book online.
"We feel incredibly fortunate to have chosen Summer's Plumbing Company, as their efforts have given us peace of mind with the quality work completed." — Niesje B.

Question 22

Can an air purifier be repaired if the UV bulb stops working?

Accepted Answer

Yes. In most cases a failed UV bulb can be replaced to restore your air purifier or HVAC UV light. A licensed Summers technician will inspect the power, controls, and bulb, then install the correct replacement and verify operation. We also offer related IAQ solutions like filtration, HEPA, and UV options to keep your home’s air cleaner. Serving Kokomo homes. Quick checks: - Ensure the unit has power. - Look for a UV indicator or fault light. - Schedule a technician for bulb replacement and system test.
Updated: 2026-01-02 00:00:00
Need help in Kokomo, IN? Call (765) 252-0727 or book online. "Jake did a great job" — Jake

Question 23

Do loyalty program benefits apply to all types of services?

Accepted Answer

Loyalty program benefits at Summers Plumbing Heating & Cooling apply primarily to specific services such as complete HVAC systems, plumbing checks, and maintenance agreements. These benefits often include cost savings, increased satisfaction, peace of mind, and more[0]. Additionally, any promotional offers are generally subject to conditions such as appointment availability and cannot be combined with other discounts or promotions[0].

Moreover, customer experiences reflect high satisfaction levels, as shown by testimonials from customers like Jo Ellen M., who highly recommends Summers for their plumbing, heating, and cooling needs due to the knowledgeable and respectful service provided[1]. Consider contacting Summers to explore available loyalty benefits tailored to your specific service needs.

Question 24

Do you offer a loyalty program for repeat customers?

Accepted Answer

Yes, Summers Plumbing Heating & Cooling offers a loyalty program, referred to as the maintenance program. This program has been highly recommended by many of our satisfied customers, like Kym D., who stated that the maintenance program is "worth every penny"[0]. By joining this program, you enjoy cost savings and peace of mind with regular maintenance services[1]. Such commitments to long-lasting customer relationships have resulted in positive feedback, echoing through customer reviews for outstanding service quality and brand loyalty.

To experience the benefits firsthand, consider signing up for our maintenance program today!

Question 25

Do you offer any customer loyalty programs or incentives?

Accepted Answer

Yes, Summers Plumbing Heating & Cooling offers enticing customer incentives. We provide a maintenance program offering substantial value for a nominal fee, as highlighted by satisfied customers like Carol B. who referred to it as a "nice program"[1]. Additionally, we offer various online specials and coupons, including significant savings on products and services[2]. These programs are designed to ensure our clients receive outstanding service consistently, fostering lasting relationships. Take advantage of these exclusive benefits and experience why many customers, like Sara R., keep returning for our reliable services[0]. Contact us today to learn more about these rewarding programs!

Question 26

Do you offer any discounts or packages?

Accepted Answer

Yes, Summers Plumbing Heating & Cooling offers several discounts and packages to ensure you receive the best value. Notably, they provide a Precision AC Tune-Up for only $69 for this month, which includes a "No Breakdown Guarantee"[0]. Additionally, they offer a $200 discount on the purchase of tankless water heaters[1]. Moreover, there is a $59 Water Heater Safety Inspection, which ensures your system is operating safely[2].

These offers are crafted to provide substantial cost savings and facilitate top-notch service. To take advantage of these offers, reach out today and secure your appointment.

Question 27

Do you offer emergency services?

Accepted Answer

Yes, Summers Plumbing Heating & Cooling offers comprehensive 24/7 emergency services. Whether it's an unexpected air conditioning breakdown in the midst of summer or an unforeseen plumbing issue, we are ready to assist you at any hour[0][1]. Our skilled technicians are equipped with fully stocked trucks to ensure quick and efficient repairs[0]. According to many satisfied customers, our reliable and prompt service provides peace of mind in emergencies[2]. Don't hesitate to contact us for immediate assistance when emergencies arise[1].

Question 28

Do you offer financing options for your services?

Accepted Answer

Yes, Summers Plumbing Heating & Cooling is pleased to offer easy, flexible financing options for your convenience. This is part of their commitment to making it straightforward for customers to access their services and choose what best fits their budget. They also accept all major credit cards, as well as cash and personal checks[0]. If you wish to explore these financing options further, I recommend contacting Summers directly to discuss your specific needs and find a plan that works for you.

Question 29

Do you offer free estimates or consultations?

Accepted Answer

Yes, Summers Plumbing Heating & Cooling offers free estimates and consultations for their services. Homeowners and business owners can easily schedule a free consultation by contacting them directly or visiting their website[0]. This approach ensures that customers have a clear understanding of their service needs and costs upfront. As April Hack, a satisfied customer, noted, "They give free estimates before they schedule a service," which underscores their commitment to transparency and customer satisfaction[1]. To take advantage of this offering and ensure your home systems are in top condition, don’t hesitate to contact Summers Plumbing Heating & Cooling today!

Question 30

Do you offer no-interest or deferred payment plans for these services?

Accepted Answer

Summers Plumbing Heating & Cooling provides several flexible payment options to accommodate your budgetary needs. Summers offers many financing options, such as a 0% option, allowing you to pick the best plan for you. They offer easy and flexible financing options that are designed to suit various financial situations\[0]. For more detailed information on available financing specifics, I recommend contacting the office directly or visiting their website to discuss your needs further. Don't let financial constraints stand in the way of your comfort—reach out today to learn more about how Summers can help.

Question 31

Do you offer special events or bonuses for loyalty program members?

Accepted Answer

While the documents reviewed did not specifically mention special events or bonuses exclusively for loyalty program members, Summers Plumbing Heating & Cooling does place a high priority on customer satisfaction and loyalty. Customers who are part of programs, like the annual maintenance services, have highlighted the benefits and exceptional service they receive. For example, Michael H. praised the quick service and professionalism and expressed satisfaction with the annual maintenance program, indicating strong brand loyalty[0].

If you are a member or considering joining, it's a good idea to inquire directly with Summers Plumbing Heating & Cooling about any exclusive offers or events tailored for loyalty program participants. They might have promotions or seasonal offers that can benefit you.

Question 32

Do you provide a warranty on the materials you use?

Accepted Answer

Yes, Summers Plumbing Heating & Cooling provides a warranty on the materials we use. In fact, upon every new installation, a manufacturer's warranty is offered, ensuring that homeowners are covered for any potential issues with the materials used[1]. Additionally, we stand behind our services with a 5-year guarantee on our installations, further demonstrating our commitment to quality and reliability[0]. If you'd like additional information on our services or wish to schedule an appointment, please don't hesitate to contact us.

Question 33

Do you provide a written estimate before starting work?

Accepted Answer

Yes, Summers Plumbing Heating & Cooling provides a written estimate before commencing any work. Their policy emphasizes transparent and upfront pricing, ensuring that you agree to the cost before the project starts[1]. This practice not only guarantees financial clarity but also builds trust, as echoed by happy customers like Sidney B., who highlighted the thoroughness and professionalism in receiving a detailed estimate for a replacement[0].

To experience hassle-free service and pricing transparency, contact Summers Plumbing Heating & Cooling today to schedule your estimate[2].

Question 34

Do you provide after-hours service?

Accepted Answer

Yes, Summers Plumbing Heating & Cooling offers after-hours service. We understand that emergencies can happen at any time, and that's why we provide 24/7 availability for plumbing, heating, and cooling services. Our skilled professionals are always ready to tackle issues to ensure your comfort and peace of mind, regardless of the hour[2][0][3].

Many customers have appreciated our prompt after-hours assistance. For instance, Ben R. shared his experience: "Fantastic service... came out after hours... had us up and running like new!" This highlights our commitment to delivering exceptional service even during emergencies[1].

Reach out to our emergency helpline whenever you need assistance, and experience the dependable care Summers is known for!

Question 35

Do you provide any incentives or discounts for new customers?

Accepted Answer

Yes, Summers Plumbing Heating & Cooling offers several incentives and discounts for new customers. They provide online specials and coupons to help ease the financial burden of plumbing, heating, or cooling services. This is part of their commitment to being honest and up-front about repair and replacement costs[0].

Take advantage of these offers by visiting their website or contacting them directly for more details. With Summers, you're guaranteed competitive pricing and customer-focused service. Don't miss out on their attractive limited-time offers – start your journey with Summers Plumbing Heating & Cooling today and experience superior service and savings!

Question 36

Do you provide emergency service if my well stops producing watet?

Accepted Answer

Yes, Summers Plumbing Heating & Cooling offers 24/7 emergency well repair service if your well stops producing water. Their licensed technicians respond quickly to restore water supply for homes, farms, and rural properties in Kokomo and surrounding areas. Emergency service includes troubleshooting pump systems, pressure tanks, and addressing sudden water loss. They use trusted brands and high-quality components to ensure reliable repairs.

Need help in Kokomo? Call (765) 252-0727 or book online.

Question 37

How Can I Find a Water Leak Inside a Wall or Ceiling?

Accepted Answer

Professional leak detection is the fastest way to find a hidden wall or ceiling leak. Our plumbers use high-definition cameras and trenchless methods to locate issues with minimal disruption. These tools allow plumbers to see inside pipes, clear stubborn clogs, and repair or replace damaged sections with minimal disruption to your property. Early detection helps prevent damage in Kokomo and nearby homes. We can fix any leak no matter how challenging it is to locate. - Watch for wet spots or warm areas on floors or walls. - Call for a drain camera inspection 24/7. - Ask about maintenance plans to keep lines in top condition.
Updated: 2026-01-02
Need help in Frankfort, IN? Call (765) 252-0727 or book online. "He assessed the leak we had and quickly found the source and was able to get it fixed immediately." — Kelly J.

Question 38

How Can I Fix a Leaking Pipe Without Replacing It?

Accepted Answer

You can often fix a leaking pipe without replacing it using trenchless pipe lining. We inspect the line with a video camera to locate the problem. For modest cracks, a technician inserts an inflatable, epoxy-coated liner into the existing pipe; it hardens to form a new, watertight pipe inside the old. This treats only the damaged section and avoids excavation. We provide these repairs in Kokomo and Frankfort. The exact method is confirmed after on-site diagnosis by a Summers technician.
Updated: 2026-01-02 00:00:00
Need help in Frankfort, IN? Call (765) 252-0727 or book online.

Question 39

How Can I Seal a Leaking Air Duct to Improve HVAC Efficiency?

Accepted Answer

Seal leaking ducts by having a pro inspect, repair connections, and apply proper sealing materials, then add insulation on exposed runs. Faulty or poorly insulated ductwork can waste 20–30% of energy. We evaluate, seal, and recommend insulation to boost airflow and system life in the Kokomo area. Quick checks: - Look for loose joints, gaps, or damaged flex runs. - Avoid cloth “duct tape.” Ask for professional-grade sealing. - Insulate ducts in attics or crawlspaces after sealing. - Schedule yearly HVAC maintenance.
Updated: 2026-01-02
Need help in Frankfort, IN? Call (765) 252-0727 or book online.

Question 40

How Can I Seal a Leaking Pipe Without Replacing It?

Accepted Answer

You can often stop a small pipe leak temporarily with epoxy putty or a pipe repair clamp. This buys time until a technician can diagnose and permanently fix it. Summers uses a video camera to inspect lines and then repairs with trenchless pipe lining, pipe bursting, or traditional excavation as needed. Sewer line repairs are typically the homeowner’s responsibility, and homeowners insurance rarely covers them. Quick steps: - Shut off water. - Dry the pipe. - Apply epoxy or a clamp. - Schedule permanent repair in Kokomo or Frankfort.
Updated: 2026-01-02 00:00:00
Need help in Frankfort, IN? Call (765) 252-0727 or book online. "They dispatched and had someone here within an hour." — Tommy C.

Question 41

How Much Does Annual HVAC Maintenance Typically Cost Homeowners?

Accepted Answer

With current specials, a precision AC tune-up is $69, and a furnace inspection is $69. Both include a No Breakdown Guarantee; conditions apply. Regular pricing can vary by system and condition; exact costs are confirmed on site. Maintenance plans may qualify you for additional discounts. Technicians are available 7 days a week in Kokomo, Frankfort, Logansport, and nearby.
Updated: 2026-01-02
Need help in Frankfort, IN? Call (765) 252-0727 or book online.

Question 42

How Much Does Broken Pipe Repair Cost for Homeowners?

Accepted Answer

Your final cost is confirmed after an on-site camera inspection by a Summers technician. Pricing depends on where the break is, pipe material, and the required method. We offer trenchless repairs: pipe lining treats a section with an epoxy liner, while pipe bursting is more complex, time-consuming, and expensive. Some damage needs traditional excavation and replacement. Sewer line repairs are the homeowner’s responsibility, and insurance typically does not cover them in Kokomo and nearby areas. - Key cost factors: camera findings, method (lining/bursting/excavation), and scheduling needs.
Updated: 2026-01-02 00:00:00
Need help in Kokomo, IN? Call (765) 252-0727 or book online.

Question 43

How Much Does HVAC Installation Cost With Ductwork Included?

Accepted Answer

HVAC installation with ductwork is priced after an on-site evaluation. Final cost depends on home size, equipment efficiency, and the amount of new or repaired ductwork. Our technicians measure rooms and assess ducts to select correctly sized systems. Zoning, indoor air upgrades, and minisplit options can change the total. New systems include a manufacturer’s warranty. Maintenance plans are available for tune-ups and discounts. Financing is offered, including 0% on complete AC systems, and a repair buy back up to $2,500 with a complete AC purchase. Service available in Kokomo and nearby Logansport and Frankfort.
Updated: 2026-01-02
Need help in Kokomo, IN? Call (765) 252-0727 or book online.

Question 44

How Much Does Slab Leak Detection and Repair Cost for Homeowners?

Accepted Answer

Slab leak detection and repair costs vary by the leak’s location, severity, and access. A Summers technician will diagnose first and confirm all costs on site before work begins. In Kokomo and Logansport, we use high-definition cameras and trenchless methods to limit property disruption. Early detection helps prevent additional damage. We also offer 24/7 emergency response for urgent leaks.
Updated: 2026-01-02 00:00:00
Need help in Kokomo, IN? Call (765) 252-0727 or book online. "He assessed the leak we had and quickly found the source and was able to get it fixed immediately." — Kelly J.

Question 45

How Much Does Trenchless Sewer Line Replacement Cost on Average?

Accepted Answer

Trenchless sewer line replacement costs vary by home and are confirmed after a camera inspection and on-site estimate. Pricing depends on method (pipe bursting vs. lining), pipe length and depth, access, soil conditions, and any permit or inspection requirements. We use HD video to diagnose, then provide clear, upfront options. Trenchless methods reduce yard disruption, and our team handles permits and post-job restoration. Same-day and 24/7 emergency service are available in Kokomo and Frankfort.
Updated: 2026-01-02
Need help in Kokomo, IN? Call (765) 252-0727 or book online. "Big thank you to Derek Ferraro for snaking drain!" — Kris M. Internal link: See our sewer line services page. https://www.summersphc.com/kokomo/

Question 46

How can I contact customer support if I have an issue?

Accepted Answer

If you have an issue and need to contact customer support at Summers Plumbing Heating & Cooling, you can call them at 765-252-0727. They are open 24 hours to assist with your plumbing, heating, and cooling needs[0].

Question 47

How can I fix a frozen pipe safely without causing damage?

Accepted Answer

You can thaw a frozen pipe safely by shutting off water to that run, opening nearby faucets, and warming the pipe slowly with indirect heat. Do not use an open flame. After thawing, inspect for leaks before restoring full pressure. Summers offers pipe thawing and burst‑pipe repair with same‑day service in Kokomo and nearby areas. Quick steps: - Shut off the affected supply valve. - Open hot and cold taps to relieve pressure. - Apply gentle heat: hair dryer, heating pad, or warm towels. - Never use a torch. - Check for leaks, then restore water.
Updated: 2026-01-02 00:00:00
Need help in Frankfort, IN? Call (765) 252-0727 or book online.

Question 48

How can I get in touch with your office?

Accepted Answer

To get in touch with Summers Plumbing Heating & Cooling, you can call them at (765) 252-0727. Their office is located at 1609 Rank Parkway Court, Kokomo, IN 46901. For professional and reliable service, they are open 24 hours, ensuring you receive prompt assistance whenever you need it[0]. Don't hesitate to contact them for all your plumbing, heating, and cooling needs!

Question 49

How can I schedule a service appointment?

Accepted Answer

To schedule a service appointment with Summers Plumbing Heating & Cooling, you can conveniently use the online form available on their website or call them directly at (765) 252-0727[0]. Simply visit their scheduling page, choose the service you need, and select your preferred appointment time[0]. If you're uncertain, the team is always ready to help via phone, making the process seamless and stress-free.

Book your appointment today and experience why customers trust Summers Plumbing Heating & Cooling for their HVAC and plumbing needs!

Question 50

How can I track the progress of my service request or project?

Accepted Answer

To track the progress of your service request or project with Summers Plumbing Heating & Cooling, you can contact them directly via their dedicated phone line at 765-252-0727. Their team is ready to offer updates and discuss any details related to your ongoing service[0].

If you need further assistance, don't hesitate to reach out and speak with one of Summers' experienced representatives who are committed to providing excellent customer service. They can assist in scheduling services or addressing concerns efficiently[0].

Question 51

How do I apply for financing for a project?

Accepted Answer

Applying for financing with Summers Plumbing Heating & Cooling is a seamless experience designed to get your project off the ground quickly. Summers offers "quick and easy financing options," as noted by satisfied customer Teresa R., who appreciated how straightforward the process was[0]. To begin, reach out to Summers via their contact page or in-person at your local office. Their team will guide you through the financing options tailored to fit various project sizes and needs[1].

Don't hesitate to contact Summers today and start your project with confidence, knowing you're supported by a reputable and customer-focused company.

Question 52

How do I make payments on my financing plan?

Accepted Answer

To make payments on your financing plan with Summers Plumbing, Heating & Cooling, you have a variety of convenient options. You can choose to pay using all major credit cards, cash, or personal checks. Additionally, they offer easy and flexible financing options tailored to fit your budget[0]. This flexibility ensures that you can manage payments in a way that is both convenient and financially manageable for you. If you have any further questions or need assistance, feel free to reach out to their customer service team.

Question 53

How do I sign up for your loyalty program?

Accepted Answer

To sign up for Summers Plumbing Heating & Cooling's loyalty program, you can contact their team directly. They often include loyalty or maintenance programs when you schedule services like heating, cooling, or plumbing. Customers have shared positive experiences with their maintenance programs, citing benefits and cost-effectiveness[0]. To learn more or enroll, consider reaching out through the contact options provided on their website or when scheduling a service appointment. Enjoy the numerous benefits that loyal customers like Misty D. have experienced!

Question 54

How do you accommodate special service requests?

Accepted Answer

At Summers Plumbing Heating & Cooling, we are highly committed to accommodating special service requests with enhanced flexibility and attention. We offer a range of tailored services, including the option to schedule services like plumbing, heating, cooling, and indoor air services according to your preferred day[0]. Our dedication to customer-centric service is exemplified by our same-day service offerings that prioritize your schedule and urgent needs[1]. Customers frequently commend our swift and efficient solutions; for instance, Maria H. expressed her satisfaction with our prompt service offerings, noting how efficiently we managed her unique requirements[2].

For any specific service customizations, we invite customers to directly contact us, ensuring their needs are addressed comprehensively. Call us today to explore how we can best meet your customized service needs and ensure optimal comfort for your home or business.

Question 55

How do you balance cost and quality in your services?

Accepted Answer

At Summers Plumbing Heating & Cooling, we expertly balance cost and quality to ensure you receive exceptional service without breaking the bank. We offer transparent and competitive pricing on services like AC tune-ups, which are a valuable investment in your home's comfort and energy efficiency[1]. We are dedicated to providing cost-effective solutions without compromising the quality of our workmanship, high-quality products, and exceptional service [0]. This commitment is supported by our Worry-Free Guarantee that promises to match or beat competitors' prices, ensuring affordability while maintaining high standards[2].

Our customers consistently appreciate our approach, stating, "Top quality doesn’t have to mean top dollar. We’re honest and up-front about repair and replacement costs, never recommending the more expensive option just to make an extra buck"[2]. Contact us today to experience our top-notch service and cost-effective solutions!

Question 56

How do you ensure that customers get the best value for their money?

Accepted Answer

At Summers Plumbing Heating & Cooling, we ensure that customers receive the best value for their money through a combination of competitive pricing, transparent service, and exceptional customer service. We guarantee to either match or beat our competitors’ prices to make sure our customers are getting the best deal possible[1].

Moreover, we offer honest and upfront cost assessments for repairs and replacements, only recommending necessary options, thus maximizing value for each customer[1]. Our clients benefit from 24/7 emergency availability and special online coupons, enhancing affordability and accessibility[1].

As one satisfied customer, Sherry S., mentioned, "It makes so much sense to get the warranty" which highlights our dedication to providing valuable, informed service[0]. Get the best value with us today!

Question 57

How do you ensure that your technicians adhere to professional standards?

Accepted Answer

Summers Plumbing Heating & Cooling ensures that their technicians adhere to professional standards through comprehensive strategies. All technicians are required to undergo licensing, training, and background checks to guarantee professionalism, competence, and safety. This rigorous process ensures that customers can rely on the trustworthy expertise provided by Summers Plumbing Heating & Cooling[1]. Additionally, ongoing training keeps their HVAC technicians updated on industry standards, technologies, and techniques, ensuring that they are fully qualified to address diverse HVAC and plumbing systems[0].

To experience the exceptional service provided by these dedicated professionals, contact Summers Plumbing Heating & Cooling today!

Question 58

How do you ensure the quality of your work?

Accepted Answer

At Summers Plumbing Heating & Cooling, we ensure the highest quality of work through a combination of expert craftsmanship, rigorous safety protocols, and customer-focused services. Our technicians are not only licensed and background-checked but also bring decades of experience to every job[2]. We have a steadfast commitment to excellence, evident in our superior plumbing, heating, and cooling services that have been trusted across Indiana since 1969[2].

Our customers consistently praise our meticulous approach and reliability. Jenna N. shared, "Lucas and Justice went above and beyond with their work," highlighting our team's dedication to superior service and transparency[0].

To guarantee satisfaction, we also offer upfront pricing and tailor our services to be both affordable and effective, ensuring that our clients receive not just value but peace of mind with every service call[1]. For top-notch plumbing and HVAC services, contact Summers Plumbing Heating & Cooling today!

Question 59

How do you ensure the safety and cleanliness of the worksite?

Accepted Answer

At Summers Plumbing Heating & Cooling, we prioritize safety and cleanliness at our worksites by employing rigorously trained and background-checked professionals. Our team is licensed, ensuring not only skilled service but also peace of mind for our clients[2]. Each project is executed with utmost professionalism, reflecting our commitment to maintaining clean and safe environments[1].

Benjamin R. shared his experience, noting, "Jake Smith did an excellent job cleaning our HVAC system...he was professional, made sure we knew safety protocols during his job"[0]. This highlights our dedication to applying strict safety standards and leaving our workplaces pristine. Contact us to experience top-tier service that prioritizes your safety and satisfaction.

Question 60

How do you handle customer complaints?

Accepted Answer

At Summers Plumbing Heating & Cooling, we prioritize excellence in customer service, especially when it comes to addressing complaints. Our approach includes swift resolutions, thorough communication, and transparency throughout the process. For instance, customer feedback is handled internally to ensure that each concern is addressed promptly, and everyone involved is informed about the steps taken to resolve the issue[1].

Our technicians, praised for their professionalism, offer clear explanations and go out of their way to resolve issues efficiently[0]. This high level of service is echoed by customers like Rick F., who highlights the company's transparent and effective approach to his plumbing needs[2].

If you ever have any concerns or questions, please contact us. We are committed to ensuring every customer enjoys a seamless experience.

Question 61

How do you handle emergency customer service requests?

Accepted Answer

Summers Plumbing Heating & Cooling is fully prepared to handle emergency service requests with efficiency and professionalism. We provide 24/7 emergency services to ensure that your urgent plumbing, heating, or cooling issues are addressed promptly, minimizing disruptions to your daily life[2]. Our licensed technicians are trained to manage a wide range of urgent situations with skill and dedication[0].

Customer satisfaction is our priority. As Tom L. noted, our technicians are "very knowledgeable and efficient," ensuring timely and effective service without unnecessary upselling[3].

Reach out to Summers Plumbing Heating & Cooling for reliable and immediate assistance when emergencies arise[1].

Question 62

How do you handle scheduling and appointments?

Accepted Answer

At Summers Plumbing Heating & Cooling, scheduling an appointment is straightforward and customer-friendly. Our website offers a convenient service appointment form, allowing you to select the type of service you need, such as plumbing, heating, cooling, or maintenance, and your preferred appointment time and day[0]. Troy S., a satisfied customer, praised our efficient scheduling, noting he received a call within minutes of contacting us, and an appointment was made immediately[1].

To streamline the process, we're available for routine or emergency services, ensuring your needs are promptly addressed[0]. Ready to experience exceptional service? Contact us or book online today!

Question 63

How do you manage emergency service requests?

Accepted Answer

Summers Plumbing Heating & Cooling efficiently manages emergency service requests with a robust and responsive system. They offer 24/7 emergency services across plumbing, heating, and cooling to address urgent issues swiftly and effectively[1][2]. You can rely on their skilled technicians to be on-site quickly, ensuring minimal downtime and maximum comfort[3]. Customers like Ben R. have praised Summers for their "fantastic service" and prompt response to emergencies, highlighting their ability to restore systems with minimal fuss[0]. For any emergency needs, simply call their helpline, and a trained technician will be dispatched promptly[1]. Reach out to Summers Plumbing Heating & Cooling to experience their dependable service today!

Question 64

How do you stay up-to-date with industry standards and technology?

Accepted Answer

Summers Plumbing Heating & Cooling remains at the forefront of industry standards and technological advancements by providing ongoing training for their staff. This ensures that their HVAC technicians stay well-versed with the latest technologies and methods[0]. Additionally, they emphasize hiring licensed, insured, and well-trained technicians who commit to continual professional development[1]. This dedication to excellence means their teams are well-equipped to handle every type of HVAC system with precision and knowledge. For cutting-edge, professional service, you can rely on the experts at Summers Plumbing Heating & Cooling. Don't hesitate to reach out for your HVAC and plumbing needs!

Summers Plumbing Heating & Cooling

Sewer Line

How Much Does Trenchless Sewer Line Replacement Cost on Average?

How much does it cost to have your main sewer line cleaned?

How much does it cost to unclog a main sewer line professionally?

How often should a sewer line inspection be performed?

What Is a Sewer Line Cleanout and Why Is It Important?

Miscellaneous

How does your company engage with the local community?

What awards has your company received?

AC Installation

How much does AC installation cost for a typical home?

How much does AC installation typically cost for a new system?

How much does central AC installation typically cost for homeowners?

How much does it cost to install a central air conditioner?

How much does it cost to install central air with ductwork?

Garbage Disposal

Can I install a garbage disposal myself without hiring a plumber?

How much does it cost to have a garbage disposal fixed?

How much does it cost to replace a garbage disposal?

What should I do if my garbage disposal is humming but not working?

What should I do if my garbage disposal is leaking from the bottom?

Well-Drilling

Can Summers Plumbing Heating & Cooling handle both drilling and pump installation?

Do you provide emergency service if my well stops producing watet?

How long does it take to drill a residential well in Kokomo?

What factors determine the cost of a new well in Kokomo, IN?

What happens if the well runs dry—can it be deepened?

Service Excellence

Are your technicians licensed and insured?

Can I get an estimated arrival time for my service appointment?

How do you ensure that your technicians adhere to professional standards?

How do you ensure the quality of your work?

How do you handle scheduling and appointments?

How do you manage emergency service requests?

What happens if a technician is running late?

What is your policy on rescheduling or canceling appointments?

What kind of training do your employees receive?

What measures do you take to ensure punctuality?

Insulation Services

How much does attic insulation installation typically cost?

How much does attic insulation removal cost on average?

How much does crawl space insulation repair typically cost?

How much does it cost to replace attic insulation professionally?

How much does spray foam insulation cost per square foot?

Sump Pump

How much does it cost to install a sump pump professionally?

How much does sump pump installation typically cost for homeowners?

How much does sump pump maintenance typically cost for homeowners?

How much does sump pump repair typically cost for homeowners?

Emergency Plumbing Services

Can I fix a water leak myself or should I hire a professional?

How much does burst pipe repair typically cost for homeowners?

How much does professional drain cleaning cost on average?

What Is Considered a Plumbing Emergency That Needs Immediate Attention?

What Is the Best Way to Seal a Leaking Pipe Temporarily?

What Is Considered a Plumbing Emergency for Homeowners?

Drain Cleaning

How much does it cost to unclog a drain professionally?

How much does it cost to unclog your drain professionally?

How much does professional drain cleaning typically cost?

What Causes a Slow Shower Drain Without a Complete Clog?

What Is The Best Way To Unclog A Kitchen Sink Drain?

Gas Line

How much does a residential gas line inspection cost on average?

How much does gas line installation typically cost for homeowners?

How much does gas line leak repair typically cost for homeowners?

How much does gas line replacement typically cost for homeowners?

How much does it cost to install a new gas line for a home?

Backflow Prevention

How much does backflow testing cost for residential properties?

How much does it cost to replace a backflow preventer?

How often do backflow preventer valves need to be replaced?

How often does a backflow preventer need to be inspected?

Water Filtration

How much does a whole house water filtration system installation cost?

How much does it cost to fix a residential water filter?

How much does water filter installation typically cost for homeowners?

How often should I change my water filter for best performance?

How often should I perform water filtration system maintenance?